TITLE: Tier 2 Help Desk
LOCATION: Cincinnati VA Medical Center
3200 Vine Street Cincinnati, OH 45220
About The Opportunity
The Department of Veterans Affairs (VA) operates one of the world’s largest IT infrastructures, supporting over 1,000 user applications on tens of thousands of servers in thousands of server rooms, over thousands of desktops, laptops, medical devices, and mobile devices, and a huge national communications network. Office of Information & ...
Perform network risk analysis
Assist in pre-sales network design
Assist in project implementation
Deploy monitoring tools and agents
Automate, approve and monitor backups, patches and updates
Field trouble alerts and help desk tickets
Mentor Tier 1 and Tier 2 Engineers in training and troubleshooting
Work with manufacturing partners (Microsoft, HP, VMware, Ruckus, Cisco, Dell, etc.) on escalated trouble tickets
Maintain certification and training goals
Our client, a progressive marketing agency in Cincinnati, is seeking a contract-to-hire Application Developer to join their growing organization. The Associate Developer designs, builds, tests and implements the software code and programs that help deliver a strong experience to their customers. In addition to the development responsibilities that help with delivery of end-user experience to clients, the person in this role will handle hardware maintenance/roll-out and first-tier computer support. ...
Career Opportunity: Information Technology Help Desk Support Analyst – Cincinnati, OH
Do you have a passion for both information technology and superior customer service? Better yet, are you known for your excellent customer service skills? Would you like to work in a collaborative IT environment with a strong focus on helping and supporting your clients AND organization? We’ve got the perfect opportunity for you.
MediSync Midwest, a healthcare support services and clinical management company, is ...
Field incoming client calls, create the initial incident, entitles, prioritizes and codes the incident to ensure efficient resolution of the issue. The Service Desk analyst is responsible for triaging, coding and prioritizing NMS incidents to include engaging the assistance of Level Two Network and Server Engineers when issue is beyond their ability to resolve. The Service Desk Staff will follow the incident through the various support channels to ensure proper client communication during outages and ...
Jun 24 -
eBay Classifieds offers numerous IT& software development related positions and helps make searching for IT jobs and software development jobs in Cincinnati easy. The type of job listings on offer may include positions such as a computer operator, business analyst, web developer, senior java developer, oracle application developer, IDMS programmer, SharePoint developer and many others. Perhaps you are a college graduate looking for an entry-level position or an internship on the Internet. When you have found a suitable job ad you should consider sending your resume and a tailored cover letter, along with any additional documents. The advertiser may provide a phone number an alternative e-mail address as well.