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help desk in Cincinnati

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    1. Technical Account Manager

      Summary: The Technical Account Manager oversees and manages assigned clients’ networks.  Starting salary:  $40-60kEssential Duties and Responsibilities include the following.  Other duties may be assigned. Utilizes client portal, hardware management tools, and help desk ticket system to: oversee and audit clients’ issues and ensure customer satisfaction view trending network performance make ...

    2. Help Desk Tier II/Tier III

      We are looking for expertise with Microsoft Servers and Exchange support (3+ years). Our ideal candidate will be well organized, able to multi-task, have good phone skills, with the ability to prioritize, and schedule resources appropriately.If you are a self-motivated individual who has a passion for technology, we are looking for you to join our team. Our clients drive our business and our ...

    3. Help Desk Tier II/Tier III

      We are looking for expertise with Microsoft Servers and Exchange support (3+ years). Our ideal candidate will be well organized, able to multi-task, have good phone skills, with the ability to prioritize, and schedule resources appropriately. If you are a self-motivated individual who has a passion for technology, we are looking for you to join our team. Our clients drive our business and ...

    4. Technical Support Specialist - Tier II

      Our highly successful and rapidly growing Cincinnati based client is looking to add a skilled and experienced Technical Support resource to assist in the support of the organization’s dynamic environment.  The position will be responsible for level II support in both a Help Desk (remote support) and Desk Side capacity, with the ability to hit the ground running and make an immediate impact.  ...

    5. Service Desk Analyst

      The Service Desk Analyst provides a central point of contact between the customer and Information Technology (IT). The service desk analyst provides incident and service request management to the business while following the incident life cycle. The position requires the analyst to utilize a vast array of technologies, systems and tools necessary to support the business while delivering ...

    6. Senior Service Desk Analyst - Direct Hire

      The Service Desk Analyst provides a central point of contact between the customer and Information Technology (IT). The service desk analyst provides incident and service request management to the business while following the incident life cycle. The position requires the analyst to utilize a vast array of technologies, systems and tools necessary to support the business while delivering ...

    7. Immediate Opportunity – Help Desk Technician

       Hello , My name is Zachary Pierce and I represent The Fountain Group.  We are a national staffing firm and are currently seeking a Help Desk Technician for a prominent client of ours.  This position is located Cincinnati, OH. Details for the position are as follows:   Job Description: Responsibilities: Act as a single point of contact for phone calls and emails on  IT issues and ...

    8. Technical Support Specialist

      The current opening is for the role of Technical Support Specialist. As a member of an elite team in an agile, explosive growth company you will support a variety of systems including mobile digital video evidence and digital signage. Therefore, the TSSS will be expected to work with end users, IT administrators, and sales professionals providing telephone and remote support for hardware and ...

    9. Desktop Technician / Junior Network Engineer

      The Desktop Technician / Junior Network Engineer will have responsibility for the network operations and support of our Cincinnati, OH office and manufacturing facility. The successful hire will develop, write, revise, test and document the Company’s computer network, systems and/or programs as directed. In addition, they will provide assistance, training, and information to satisfy the ...

    10. Product Manager, Software Development

      This is a new growth position at BEC! Our team is expanding, and we need a quality person to lead and facilitate the creation and ongoing maintenance of our quality software suite (Microsoft Office/SQL Server based) for Law Firms. In this position, you will manage a team of developers, and assign/track tasks, in an agile/sprint methodology using TFS (Team Foundation Services). The Product ...

    11. Software Developer

      We are looking for an individual who is willing to learn and loves to write new software and troubleshoot. You will join an experienced development team.  You will take on any and all development/technical assignments, and must be motivated and willing to learn new technologies. BEC developers have a high degree of flexibility. We work in two week agile sprints, assignments occur on a ...

    12. Technical Support

      Top Gun Sales Performance, which is one of Inc.5000 fastest growing privately owned companies in the nation, is initiating a search to fill openings within its growing Technical Support Team. This is a high energy environment that values accountability, initiative, a strong work ethic, and exemplary customer service. We are hiring for all shifts, with an emphasis on 2nd, 3rd, as well as ...

    13. Help Desk Analyst

       Description Minimum of 1 year of experience in a call center technical/support position or deskside support position Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Tier 1 Technical Phone Support including : Excellent Customer Service skills Technical troubleshooting Remote assistance Application support ...