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  1. Network Help Desk Technician - 2nd Shift

    Summary Investigates and resolves software and hardware problems of computer users by performing the following duties.   Essential Duties and Responsibilities include the following.  Other duties may be assigned.   Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.   Monitors and supports WAN/LAN connections at remote ...

  2. Associate Application Developer

    Our client, a progressive marketing agency in Cincinnati, is seeking a contract-to-hire Application Developer to join their growing organization. The Associate Developer designs, builds, tests and implements the software code and programs that help deliver a strong experience to their customers. In addition to the development responsibilities that help with delivery of end-user experience to clients, the person in this role will handle hardware maintenance/roll-out and first-tier computer support. ...

  3. IT Help Desk Support Analyst

    Career Opportunity: Information Technology Help Desk Support Analyst – Cincinnati, OH Do you have a passion for both information technology and superior customer service? Better yet, are you known for your excellent customer service skills? Would you like to work in a collaborative IT environment with a strong focus on helping and supporting your clients AND organization? We’ve got the perfect opportunity for you. MediSync Midwest, a healthcare support services and clinical management company, is ...

  4. Information Technology Help Desk Support Analyst

      Career Opportunity: Information Technology Help Desk Support Analyst – Cincinnati, OH   Do you have a passion for both information technology and superior customer service? Better yet, are you known for your excellent customer service skills? Would you like to work in a collaborative IT environment with a strong focus on helping and supporting your clients AND organization? We’ve got the perfect opportunity for you.   MediSync Midwest, a healthcare support services and clinical management ...

  5. Sr. Systems Engineer

    Key Responsibilities: Perform network risk analysis Assist in pre-sales network design Assist in project implementation Deploy monitoring tools and agents Automate, approve and monitor backups, patches and updates Field trouble alerts and help desk tickets Mentor Tier 1 and Tier 2 Engineers in training and troubleshooting Work with manufacturing partners (Microsoft, HP, VMware, Ruckus, Cisco, Dell, etc.) on escalated trouble tickets Maintain certification and training goals Required ...

  6. 3rd Shift Help Desk Analyst

    Field incoming client calls, create the initial incident, entitles, prioritizes and codes the incident to ensure efficient resolution of the issue. The Service Desk analyst is responsible for triaging, coding and prioritizing NMS incidents to include engaging the assistance of Level Two Network and Server Engineers when issue is beyond their ability to resolve. The Service Desk Staff will follow the incident through the various support channels to ensure proper client communication during outages and ...

  7. Senior NOC Manager

    Summary The Sr. NOC Manager is an advanced technical leader, who is results-oriented and process driven. The Sr. NOC Manager will be responsible for delivering both the strategic and tactical structure needed to support and operate a high volume, high-transaction, dynamic 24/7/365 NOC environment.​ The Sr. NOC Manager is responsible for leading the frontline Network Operations Center, which encompasses 24/7/365 WAN/LAN, Systems and Application Monitoring.     Essential Duties and Responsibilities ...