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telecommunications technician in Cincinnati

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  1. Help Desk Specialist

    Responsibilities: Under minimal supervision monitor, support and troubleshoot complex IT infrastructure to resolve operating issues, including failures and service level degradation. Initiate corrective actions to ensure connectivity and minimize downtime, with the overall goal of ensuring availability of the IT environment to Vantiv employees and customers. Function as an escalation point taking complex problems from less senior technicians and analysts, owning the problem through resolution. ...